Refund Policy

Refunds

Event cancellations up to 24 hours before the session will be offered a credit note to the next session . If we need to cancel the session for any reason you will receive a full refund minus booking fees.

Treatment cancellations at least 24 hours notice by telephone is required for cancellation of any booking(s).

Cancellations within 24 hours of arrival: No refund.

Non arrival: No refund.

There are no refunds on vouchers.

Need help?

Contact us at vikki@karenzatherapies.co.uk for questions related to refunds and returns.

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