Terms & Conditions

Karenza Therapies - Spa Days - Bournemouth Poole Christchurch Blandford Dorset

Relaxation is at the heart of your Karenza Therapies experience. Knowing what is expected of clients and staff will contribute to your experience. The following guidelines will help to achieve this aim.
  • Advance bookings are required for all treatments at Karenza Therapies by calling Vikki on 07810001676  emailing vikki@karenzatherapies.co.uk
  • Full payment is required at time of booking.
  • At least 24 hours notice by telephone is required for cancellation of any booking(s).
  • Cancellations within 24 hours of arrival: No refund.
  • Non arrival: No refund.
  • There are no refunds on vouchers.
  • Regrettably late arrival for your appointment will constitute a reduced treatment time.
  • All clients will be required to complete a disclaimer prior to their first treatment.
  • The therapist reserves the right to stop the treatment at any time if they feel that the clients behaviour is inappropriate.
  • Clients are advised not to consume alcohol prior to their treatment.
  • Clients are advised to drink plenty of water after their treatment.
  • Vouchers
  • Vouchers for Karenza Therapies are valid for 6 months from the date of purchase.
  • Vouchers cannot be used beyond the expiry date.
  • Treatments need to be booked in advance.
  • Please have your voucher code available when making your booking. You will need to bring your voucher with you and exchange it at the Reception on the day of your booking.
  • There are no refunds on vouchers.

    Please contact us on 07810 001676 for more information or to book your therapy.

    Gift vouchers are available to purchase for all of my therapies.


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